FREQUENTLY ASKED QUESTIONS

Air Design is a highly sustainable design and engineering company that has been manufacturing interior and exterior accessory components for the automotive and aftermarket industry for nearly three decades.

Air Design utilizes an integrated manufacturing process called Product Life Cycle Management Strategy, ensuring collaboration at every stage — from concept, CAD, and prototyping to tooling, testing, manufacturing, paint, and distribution.

Accessories are manufactured primarily from thermoplastics (Polyurethane RIM, ABS, and TPR), with some parts made of aluminum or steel for specific applications. All materials meet OEM quality standards.

No. All Air Design parts are manufactured in series and require special tooling and molds — custom parts are not available.

Yes, Air Design products carry the appropriate patents and licenses from major automakers. Decades of OE-level collaboration ensure top quality and performance.

Front Bumper Guards are designed for factory bumpers only. Adapting them to aftermarket parts may affect performance and void warranty.

Yes, as long as the tailgate top surface is free. Do not force installation; this may void your warranty.

Quick and easy, no-drill installation using commercial-grade adhesives. All parts include manuals and hardware.

Clean the surface with isopropyl alcohol (91%) before installation and keep it dust-free. Do not wash the vehicle for 24 hours after installation.

Shipping times depend on your region, but typically range from 5–7 business days within the continental US.

Yes, we ship worldwide through our authorized partners. Transit times may vary depending on customs procedures in your country.

Air Design offers a 3-year limited warranty against defects in materials and workmanship under normal use.

Please contact support@airdesign.com with your proof of purchase and detailed photos of the issue.

Returns are accepted within 30 days of purchase, provided the item is unused and in its original packaging.

Contact our customer service at returns@airdesign.com to receive a return authorization.

To become a dealer, please complete our Dealer Application Form. A representative will contact you within 3–5 business days.

You can reach us at support@airdesign.com or call (555) 123-4567 Monday–Friday, 9am–5pm PST.

Our headquarters and manufacturing facilities are located in Mexico City, with distribution centers in the US and Europe.